Shipping Policy

At DRESSAGE, we strive to make your shopping experience as seamless as possible, ensuring hassle-free shipping.

Shipping Rates:
We offer flat-rate shipping for all orders within Pakistan. Regardless of the size of your order, you can enjoy the convenience of our affordable shipping rates. Additionally, our flat shipping rate is PKR 200 for all deliveries.

Shipping Destinations:
Currently, we ship exclusively within Pakistan. While we apologise for any inconvenience this may cause our international customers, we are actively working towards expanding our shipping destinations in the future.

Order Processing:
Once your order is placed, please allow 1-2 business days for processing. During peak seasons or promotional periods, processing times may be slightly longer. Rest assured, we always strive to expedite your order as promptly as possible.

Shipping Times:
Following processing, your order will be dispatched via our trusted courier service. Shipping times can vary based on your location within Pakistan. Typically, orders arrive within 3-5 business days from the date of shipment.

Order Tracking:
Upon dispatch, you will receive a shipping confirmation email with your tracking information. This enables you to monitor the progress of your delivery and prepare for its arrival.

Shipping Address:
To prevent delays or misdeliveries, please ensure your shipping address is accurate and complete during checkout. Please note that we cannot be held responsible for issues arising from incorrect address information provided by the customer.

Shipping Inquiries:
For any questions or concerns regarding your order’s shipping status, please contact our customer service team at dressage0190@gmail.com. We are here to assist you at every stage of the shipping process.

Customer Satisfaction:
Your satisfaction is our priority at DRESSAGE. We value your feedback and strive to provide excellent service. If you encounter any issues with your order, please reach out to us, and we will promptly address your concerns.

Thank you for choosing DRESSAGE. We appreciate your support and eagerly anticipate delivering your stylish finds straight to your doorstep!